Refund Policy

100% Satisfaction Guarantee

LandsEndBc.ca guarantees satisfaction with your online learning experience. If you are not satisfied, please contact us by email and we will work to resolve the issue.

We value your feedback and will use it to improve our services. If you have a negative experience, we will make every effort to address your concerns and help you successfully complete your course.

If you had a positive experience, we would love to hear about it! If we did not meet your expectations, please let us know so we can take action to improve.

Contact

General inquiries should be directed to [email protected].

Course Refund

If you are not satisfied with your course, you may request a refund within 30 days of purchase. Please contact us by email with your request and include your order details. Refunds will be processed within 7-10 business days.

If you experience technical difficulties that prevent you from continuing, your payment may be refunded if the problem cannot be resolved to your satisfaction.

Withdrawal from the Program

If you decide to withdraw from the program, you may transfer your registration to another person within the first year. Please contact us by email with your request.

If for some reason two payments have been made on one account, a full refund of one payment may be requested by email.